Shipping policy

Privacy Policy

Last updated: April 10, 2026

Welcome to velions.store.

We operate this website and provide all related information, content, features, tools, products, and services to offer you, the customer, a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with velions.store, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed.

Personal Information We Collect

When we refer to “personal information,” we mean any data that identifies you or can reasonably be linked to you.

We may collect:

  • Contact details (name, billing/shipping address, phone number, email)

  • Financial information (payment details, transaction confirmations)

  • Account information (username, preferences, settings)

  • Transaction data (products viewed, purchased, returned, or exchanged)

  • Communications (messages sent to us)

  • Device information (IP address, browser type, device identifiers)

  • Usage data (how you interact with our website)

Sources of Personal Information

We collect personal data from:

  • Directly from you (orders, account creation, contact)

  • Automatically (cookies and tracking technologies)

  • Service providers (payment processors, analytics tools)

  • Third-party partners

How We Use Your Information

We use your information to:

  • Provide and improve our Services

  • Process orders, payments, returns, and exchanges

  • Communicate with you about orders or support

  • Send marketing communications (you may opt out anytime)

  • Prevent fraud and ensure security

  • Comply with legal obligations

How We Share Information

We may share your information:

  • With Shopify and service providers (payments, shipping, analytics)

  • With marketing and advertising partners

  • When required by law

  • With your consent

  • During business transfers (e.g., merger or sale)

Shopify

Our store is hosted on Shopify. Shopify may collect and process your personal data to provide and improve its services.

Your data may be transferred and processed outside your country.

For more information, please review Shopify’s Privacy Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for minors. We do not knowingly collect personal data from children.

Data Security and Retention

We take reasonable steps to protect your data, but no system is completely secure. We retain your data only as long as necessary.

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request deletion

  • Correct inaccuracies

  • Request data portability

  • Opt out of targeted advertising

To exercise your rights, contact us below.

Communication Preferences

You may unsubscribe from marketing emails at any time. You may still receive order-related emails.

Changes to This Policy

We may update this policy periodically. Updates will be posted on https://velions.store.

Contact

For questions about this Privacy Policy:

📧 tiendano97@gmail.com
🌐 https://velions.store
📍 18356 NW 68th Ave, Unit E, Hialeah, FL, 33015, United States